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Hospitality managed services

Simplifying your property’s technology needs

A compilation image showing a SONIFI field technician, a SONIFI service van, and a map of the United States with blue dots indicating where SONIFI field technicians are based

Nationwide technical assistance

Whether it’s a simple break/fix at a specific property or transitioning a chain of hotels to a new brand and new technology, SONIFI is the service partner you need.

We have a large team of certified field technicians located throughout the U.S. and Canada, as well as remote support professionals to make sure your projects are completed on budget, on time, at scale, anywhere in the country.

FIELD SERVICES

The on-site tech service you need now

If your property needs help fixing, upgrading or installing technology products, SONIFI’s field service technicians are ready and available to help.

Service dispatch

  • Break/fix
  • Troubleshooting
  • Repairs
  • Technical surveys

 

Installations

  • Head ends
  • In-room & on-site
  • Front & back of house
  • Device procurement & liquidation
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Infrastructure updates

  • IP/RF networking
  • Cabling & wiring
  • Testing & remediation
  • Optimization & repair

 

Specialty skills

  • Networking for converged services
  • Integrations (hardware, software, cloud, automation)
  • Outdoor plant work (e.g., horizontal boring, trenching)

Coordinated efforts for large-scale projects

Technology deployments

Hardware & equipment updates, integrations & installations

Hotel transitions

Multifaceted coordination of technology migrations for reflagging properties

IT assessments & remediation

Validate technology, identify scope of work, complete remediation

Backend support to help you succeed

For supplemental behind-the-scenes resources your project may require, SONIFI’s professional project management and distribution professionals are here to support the success of your project and your property’s goals.

An illustrative image of SONIFI technical experts talking with hotel staff about managed services, with an overlay of icons representing SONIFI's professional services

Project management

  • Large-scale deployments
  • Technology & equipment transitions
  • Multi-site scopes of work

Distribution logistics

  • Warehouse inventory
  • Rack builds
  • Device provisioning
  • Order fulfillment



No matter the scale or environment, SONIFI has certified technicians and professionals to provide the end-to-end support and reliable expertise you’re looking for.

Much more than managed services

For more than 40 years, SONIFI has been the leader in providing seamless technology experiences and professional services for the hospitality, healthcare and commercial industries.

Our reliability, longevity and scalability make SONIFI the preferred service and support partner for thousands of hotels around the world.

200+

field technicians located throughout the U.S. & Canada, with an average tenure of 15 years for SONIFI employees

100+

technical certifications awarded, 100+ third-party integrations completed & 40+ patents issued

300M+

end user experiences are powered by SONIFI’s technology and services deployed around the world

Nationwide technical assistance

We’d love to hear more about your property’s technical needs, and discuss how SONIFI can help.