Free up time for your staff
Reliable cloud-based VoIP system powered by 14IP
- Integrate with your PMS for more efficient workflows
- Use your data network for connectivity
- Keep your existing IP phones & PBX equipment
- Modernize the experience for staff & guests
- Get compliance with multi-site management
- Future-proof with AI call assistance options
- Save money with bundled services
Save yourself the headache of coordinating PBX, carrier, installer, and support vendors.
Why SONIFI + 14IP
Simplified operations
All your guest technology from one trusted vendor
Built specifically for hospitality
Cloud-based platform designed for your workflows
Proven reliability & security
Voice systems deployed in 1M+ hotel rooms
Flexible services to fit your needs
E911, brand standards, cloud-hosted PBX, SIP trunks, AI-powered virtual assistant
Full end-to-end support
From survey & design to implementation & 24/7 assistance
Brand-approved telephony solutions
Telephony designed specifically for hospitality
Front Desk
Better guest service responsiveness and smarter call routing
IVR, ring groups, call queues, find me/follow me, voicemail-to-email, EVA
Operations
Better staff coordination and simple management through portal
Reservations, housekeeping, maintenance, security, call recording & reporting
Guest Room
Automated guest relations services with PMS integrations
Messages, wake-up calls, service notifications, room settings
Common Areas
Simple VoIP with direct staff, dial tone, and emergency access
Courtesy phones, meeting spaces, lounges, pools, public spaces
Life Safety
POTS replacement for elevators, fire panels, and emergency phones
Full compliance for E911, Kari’s Law, and RAY BAUM’s Act